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Catalogue Returns – What you need to know

Catalogues have various rules and regulations when it comes to returning products that don’t fit or if you just don’t want them. Many catalogues offer “free” returns but again this depends on the type of product.

Below is a list of catalogues along side their returns policy:
Avon – Free Returns with label enclosed with your order
Bargain Crazy – Pay for own returns unless it was fault of theres – £3.99 to return to local store
Boden – Free return upto 3 months later – No Quibble (Our Champion Retailer for Returns)
Daxon – Free returns with courier pickup
Freemans – Returns via the post office are free
Isme – Free returns – Easy returns policy
K & Co – Free returns – 14 days to return
Littlewoods – Free returns within 14 days
Next Directory – Need to login to arrange a return
Tesco Direct – Call to arrange a collection or take to a tesco store
Very – Easy free returns – simple to find on the very.co.uk site

How to return a catalogue purchase?

This depends greatly on the catalogue and it could be as simple as sticking the label to the front of the parcel and posting it back.

Calling to arrange a return is the norm so that the catalogue company know its coming back. Other ways include taking it to the post office and they print out a label. Alternatively you may be able to print a returns label online.

Which companies have the best returns policy?

K & co, Very, Littlewoods and boden have the best returns policies but it depends greatly on the type of product ordered as some catalogues have restrictions on what can be returned especially if its not faulty or the wrong item.

Please help us keep this site upto date:

If you have any comments about the returns policies of the catalogues mentioned then get in touch. The information in this post was correct at time of publication but many online catalogues may change there policy without notice and so its recommended that you check the individual sites for details.